Visitor FAQ and Information
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WHAT TO EXPECT
AEF Headquarters include an indoor museum, a custom designed playscape and over 38,000 sq ft of outdoor aviaries. Our aviaries are a 1.5-mile round trip from our museum on a paved ADA compliant walking path. Please wear comfortable shoes and be ready to see some beautiful raptors up-close!
If you need special accommodations, please contact Crystal or Katelyn
WHAT DAYS AND TIMES ARE TOURS GIVEN?
NEW Fall hours – Monday, Wednesday, and Friday at 10:30am
HOW MUCH DO YOUR TOURS COST?
We request a donation of$20 per Adult, $15 per Senior, $10 per Student (6-18yrs old). Children 5 and under are free.
All donations go to support our birds and educational programming.
Payments can be made online, if other payment arrangements are needed please contact Crystal or call 865-429-0157.
DO I NEED A RESERVATION?
Yes, we currently ask for a reservation, this allows us to make sure your experience is customized and personal! All tours require 24-hour advance notice through our booking system.
IS THE TOUR INSIDE OF DOLLYWOOD?
These tours take place at the new AEF headquarters located just off Exit 407 from I-40 in Kodak, TN. If you would like to visit the American Eagle Foundation at Dollywood, click here
OUR LOCATION
We are located at 510 Kodak Road in Kodak, TN 37764
CAN I RESCHEDULE MY TOUR?
FLOCK MEMBERSHIP
If you want to attend our facilities on a regular basis, we recommend getting a Flock Membership! Not only do you get free admission for every standard operating day through December 31, 2025, but you also get a custom Founding Flock membership card featuring Challenger, 20% off all AEF Merchandise, a subscription to Flight Path, AEF’s Premiere Newsletter, exclusive Access to The Raptor Report, a behind-the-scenes glimpse of training updates, bios, and content from your favorite birds, exclusive Offers throughout the year, and early access to ticket sales for AEF’s special events.
CLICK HERE to your Flock Membership! Note: You must purchase a Flock Membership BEFORE booking your tour with us if you want to attend the tour for free.
SERVICE ANIMALS
Service animals are allowed in all locations, but please note we may request you to move past certain birds due to stress. Please do not leave any animal unattended on the property- this includes in your personal vehicles.
FOOD AND DRINKS
We encourage conservation and provide water bottle fill stations inside our museum. Feel free to bring your own water bottle.
We also sell AEF logo bottles for your convenience. Again, all proceeds go towards supporting our birds and educational programming.
Help us keep our grounds clean by using the proper waste and recycling receptacles.
PHOTOGRAPHY
Photography of the birds is permitted (and encouraged) at AEF.
Feel free to tag us on social media. Commercial photography for publication or other gain, is NOT permitted.